Info 214
User Experience Research
3 units
Course Description
This course addresses concepts and methods of user experience research, from understanding and identifying needs, to evaluating concepts and designs, to assessing the usability of products and solutions. It also includes aspects of managing the research process and working with with other stakeholders to communicate results in an effective manner, including recruiting participants, setting up and conducting studies, analyzing qualitative data, and disseminating insights. The research emphasis is on methods of collecting and interpreting different kinds of qualitative data about user activities and practices, working both individually and with a team, and translating them into design decisions. The course includes hands-on practice with a number of major user experience research methods (such as observation, interview, survey, focus groups, expert review), and requires team activities and group work during class and for most assignments. We will also touch on a number of applied topics such as research in enterprise, consulting, and startup organizations, lean/agile techniques, mobile research approaches, and strategies for communicating findings and implications.
Note: Until Spring 2018, this course was titled “Needs and Usability Assessment”.
Requirements Satisfied
Signing Up for I School Classes
Instructions for Berkeley undergrads, graduate students, and community members
Course History
Spring 2023
Spring 2022
Spring 2021
Spring 2020
Spring 2019
Spring 2018
Spring 2017
Spring 2016
Spring 2015
Spring 2014
Spring 2013
Spring 2012
Fall 2010
Spring 2010
Fall 2008
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