Publications

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Great By Choice

Why some companies thrive in uncertainty and others do not.

Based on nine years of research, buttressed by rigorous analysis and infused with engaging stories, Jim Collins and Morten Hansen enumerate the principles for building a truly great enterprise in unpredictable, tumultuous, and fast-moving times.

With a team of more than twenty researchers,…

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A succession of doctrines for enhancing cybersecurity has been advocated in the past, including prevention, risk management, and deterrence through accountability. None has proved effective. Proposals that are now being made view cybersecurity as a public good and adopt mechanisms inspired by those used for public health. This essay discusses the failings of previous doctrines and surveys the…

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While the turn from traditional regulation to more collaborative, experimentalist, and flexible forms of governance has garnered significant academic focus, far less attention has been paid to the effects of such “New Governance” approaches on regulated firms’ understanding of the laws’ demands, and on the structures employed within business organizations to meet them. This article targets…

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It's the second week of a six-week website redesign at a San Francisco design consultancy. The visiting researcher asks the senior interaction designer about his work. He responds, "Oh, I'm not doing any real work on the project anymore. I'm just showing up at client meetings and hand waving."

"Hand waving" is an apt name for what happens when designers meet with clients. To make…

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In this paper, I reflect on a specific product of interaction design, social networking sites. The goals of this paper are two-fold. One is to bring a feminist reflexivity, to HCI, drawing on the work of Judith Butler and her concepts of peformativity, citationality, and interpellation. Her approach is, I argue, highly relevant to issues of identity and self-representation on social networking…
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In low-income regions, mobile phone–based tools can improve the scope and efficiency of field health workers. They can also address challenges in monitoring and supervising a large number of geographically distributed health workers. Several tools have been built and deployed in the field, but little comparison has been done to help understand their effectiveness. This is largely because no…
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Current scholarly understanding of information security regulation in the United States is limited. Several competing mechanisms exist, many of which are untested in the courts and before state regulators, and new mechanisms are being proposed on a regular basis.
Perhaps of even greater concern, the pace at which technology and threats change far outpaces the abilities of even the most…

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Through essays contributed by leading experts and scholars, Deviant Globalization argues that far from being marginal, illicit activities are a fundamental part of globalization. Narcotrafficking, human trafficking, the organ trade, computer malware, transnational gangs are just as much artifacts of globalization as are CNN and McDonald’s, free trade and capital mobility, accessible air travel…

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Among the first casebooks in the field, Software and Internet Law presents clear and incisive writing, milestone cases and legislation, and questions and problems that reflect the authors' extensive knowledge and classroom experience. Technical terms are defined in context to make the text accessible for students and professors with minimal background in technology, the software…

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This ethnographic study of 22 diverse families in the San Francisco Bay Area provides a holistic account of parents' attitudes about their children's use of technology. We found that parents from different socioeconomic classes have different values and practices around technology use, and that those values and practices reflect structural differences in their everyday lives. Calling attention…

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Digital media and technology have become culturally and economically powerful parts of contemporary middle-class American childhoods. Immersed in various forms of digital media as well as mobile and Web-based technologies, young people today appear to develop knowledge and skills through participation in media. This MacArthur Report examines the ways in which afterschool programs, libraries,…

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Context enabled mobile applications are considered to provide a richer experience and to enhance the user interaction by acquiring information that allows the identification of the user’s current situation. Modern context inference infrastructures can source, process and deliver user information. However, a commercialization towards a context service has still been prohibited by the need for…
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In this paper I argue for an analytic approach that courts should employ when determining ownership of a tangible copy of a copyrighted work. Courts are surprisingly divided on this apparently simple question, as I will detail several distinct and conflicting approaches, sometimes adopted within the same Circuit.

I argue that a correct approach to determining copy ownership must be…

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Linked Data has become a popular term and method of how to expose structured data on the Web. There currently are two school of thought when it comes to defining what Linked Data actually is, with one school of thought defining it more narrowly as a set of principles describing of how to publish data based on Semantic Web technologies, whereas the…

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U.S. privacy law is under attack. Scholars and advocates criticize it as weak, incomplete, and confusing, and argue that it fails to empower individuals to control the use of their personal information. The most recent detailed inquiry into corporate treatment of privacy, conducted in 1994, frames these critiques, finding that firms neglected the issue in their data management practices…

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Free-market capitalism, hegemony, Western culture, peace, and democracy—the ideas that shaped world politics in the twentieth century and underpinned  American foreign policy—have lost a good deal of their strength. Authority is now more contested and power more diffuse. Hegemony (benign or otherwise) is no longer a choice, not for the United States, for China, or for anyone else.

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Events and periods are not objectively existing phenomena, but concepts we use to organize our knowledge of history. They make historical change comprehensible and help us orient ourselves with respect to the wider culture in which we participate. Thus they are indispensable for describing both the content of history scholarship and the context of documents that serve as evidence for that…
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