MIDS Capstone Project Summer 2019

Actionable Insights: Understanding the Voice of the Customer on Amazon

Amazon reviews summarized to extract the most relevant customer opinions. Conduct market research into new products, compare competition, or identify improvements.

Search by keyword to find and analyze the top products, or by an Amazon asid for a more focused search. The a.i. service identifies the top products, collects user reviews, and performs advanced NLP techniques to find and summarize the insights

The a.i. analysis report groups the most important review features and highlights the key sentences. Insights are classified into positive and negative attributes so that likes & dislikes can be easily identified.

Last updated:

August 8, 2019