Sep 7, 2013

The Economist Cites Morten Hansen's Research on the Cost of Collaboration

From The Economist

Montessori management: The backlash against running firms like progressive schools has begun

“THE INTERNSHIP”, a film about two middle-aged no-hopers who land work experience at Google, is a dire offering even by the standards of Hollywood summer comedies. But it does get one thing right: that it is rather absurd for a technology firm to provide slides for staff to play on, and to let them wear silly propeller-hats. Google is not alone in its juvenile tastes. Box, a Silicon Valley company, has installed swings in its headquarters. Red Bull, an energy-drinks firm, has a reception desk in the shape of a giant skateboard in its London office. Businesses of all types have moved towards sitting workers in groups in open-plan rooms, just like at nursery school. Time was when firms modelled themselves on the armed forces, with officers (who thought about strategy) and chains of command. Now many model themselves on learning-through-play “Montessori” schools.

Montessori management has plenty of supporters in the higher reaches of business. The bosses of Google (Larry Page and Sergey Brin), Amazon (Jeff Bezos) and Wikipedia (Jimmy Wales) were all educated in Montessori schools. So was Will Wright, a video-game pioneer. Messrs Page and Brin credit their Montessori education with their enthusiasm for thinking differently. Mr Bezos thanks it for his enthusiasm for experimentation—for “planting seeds” and “going down blind alleys” as he puts it. Mr Wright says SimCity “comes right out of Montessori”....

But it would be wrong to conclude that the success of Google and Amazon vindicates Montessori management....

For example, Morten Hansen of the University of California, Berkeley studied 182 teams who were trying to win a contract on behalf of a professional-services firm. He found that the more time they spent consulting others, the less likely they were to win a deal. This shows, he says, that collaboration has costs as well as benefits. These need to be weighed against each other, instead of simply assuming that the more teamwork the better....

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October 4, 2016