Marcelo Rodrigues

Detail-oriented IT professional with a Master’s in Cybersecurity from UC Berkeley and hands-on technical training from NGT Academy. 24-year U.S. Navy veteran with experience delivering technical support in high-pressure, mission-critical environments. Proven ability to resolve IT issues remotely, document incidents, and support end users with professionalism and empathy. Committed to continuous learning and contributing to a collaborative, customer-first team.