Dr Zaitsev received her PhD from the University of Sydney, Australia and a Master of Science (Tech.) from the Helsinki University of Technology (Aalto University), Finland.
She is interested in Agile software development methods and how they can be applied in a wide variety of context, including risk management and globally distributed, virtual development environment. Dr Zaitsev has also studied best practices for software development in developing countries from Design Science perspective and political tribes on social media. Her work has been published in international conferences and journals, including Information & Organization and First Monday.