Series on Justice and Content Governance: Refiguring Systems and Justice
Amy Hasinoff and Tyler Musgrave
Sponsored by the Algorithmic Fairness and Opacity Group (AFOG).
This second panel in AFOG’s Justice and Content Governance Panel Series focuses on how conceptions of justice, especially restorative justice, can drive the structures and practices of content governance.
Content moderation practices have not been able to effectively address online harms such as harassment and image-based sexual abuse. Restorative justice offers a new approach to moderating online spaces that acknowledges online harm, helps people who cause harm take accountability, and works toward repairing harm and changing the conditions that enable harm. Through interviews and participatory design workshops with both moderators of online platforms and restorative justice practitioners and activists, we analyze the similarities and differences in their approaches to harm. We found that their approaches differ in three key ways: 1) goals; 2)mechanisms for action; and 3) the locus of intervention. These findings highlight where future research and interventions could focus to bridge these gaps and facilitate the use of restorative justice principles to design safer online communities.
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Amy Hasinoff is an associate professor in the department of communication at the University of Colorado Denver. Dr. Hasinoff studies gender, sexuality, and new media. Her book, Sexting Panic, is about the construction of sexting as a social problem and the responses to it in mass media, law, and education. The book won the National Communication Association’s Diamond Anniversary Book Award in 2016. Her research also appears in journals such as New Media & Society, International Journal of Communication, Communication and Critical/Cultural Studies, Critical Studies in Media Communication, and Feminist Media Studies.
Tyler Musgrave is a 3rd year Ph.D. student at the University of Michigan’s School of Information. Her research is centered on the online experiences of black women and femmes, leveraging black feminist theory and transformative and restorative justice frameworks in her work. Before graduate school, Tyler worked in the nonprofit and tech sector in the Bay Area as a restorative justice facilitator working with juvenile youth and at a virtual reality company supporting their operations, UX research, and designing VR restorative justice curricula for the education sector.