Enterprise Uses of Emerging Technologies
Co-sponsored by the UC Berkeley School of Information, the Center for Information Technology Research in the Interest of Society (CITRIS), and the UC Services Science, Management, and Engineering Program
Uses of novel digital technologies often start with students and are eventually adopted, initially reluctantly, by enterprises. For the past six years much of Grudin's research has focused on early enterprise adoption of communication technologies including instant messaging, weblogs, wikis, and social networking software such as Facebook and LinkedIn. The first half of this presentation will outline a handful of patterns that emerged in Grudin's 20 years of studying technology adoption. Grudin will follow with an overview of enterprise uses of emerging technologies, with some speculation as to where it may be heading.
Jonathan Grudin is a Principal Researcher in Microsoft's Adaptive Systems and Interaction Group. Prior to joining MSR in 1998, he was Professor of Information and Computer Science at UC Irvine. After obtaining degrees in physics and mathematics, he worked as a software developer before earning a Ph.D. in cognitive psychology with Don Norman at UCSD. After returning to industry, he participated in CHI and CSCW from the outset. He has worked and taught in England, Denmark, Japan, and Norway. He was editor of ACM Transactions on Computer-Human Interaction from 1997-2003 and is currently ACM Computing Surveys Associate Editor for Human-Computer Interaction.