Services and the Role of Information Search

Daniel M. Russell is a senior research scientist at Google in the area of search quality and user experience. Most recently, Dan was a senior scientist and senior manager at the IBM Almaden Research Center in San Jose, California. He is best known for his work on IBM's Blueboard system (a large groupware display system) and for establishing the basis of sensemaking theory while at Xerox PARC with Card, Pirolli and Stefik. In addition to IBM and PARC, Dan has also worked in Apple's Advanced Technology Group, and taught at both Stanford and Santa Clara Universities. He enjoys word play, music, and long distance running, becoming disgruntled when all three can't be in one day.