Special Lecture
Service Innovation in a Flat World
Thursday, September 21, 2006
5:00 pm to 6:30 pm
Stephen Pratt, Infosys Consulting
Stephen Pratt is CEO and Managing Director of Infosys Consulting. Steve has over 20 years' experience in business consulting. His primary areas of expertise are helping clients improve the value of their relationships with customers, and helping them become more competitive. Steve has an established track record of growing innovative consulting practices that excel in client service.