Student Affairs Coordinator

This position has been filled.

The Student Affairs Coordinator serves a key role by providing a wide range of student services duties and responsibilities for the school. The Student Affairs Coordinator provides assistance with event planning (such as orientation and commencement), assist students with academic advising needs, manages communication/announcements with students, and ensures that all academic operations and processes are managed throughout the academic year.

Responsibilities

25% Academic Advising

• Applying professional Student Services concepts, provides a full range of student services to graduate students in programs at the School of Information. 
• Delivers advice and assistance to students on academic and degree progress, major requirements, and course selection, schedule, and sequencing. 
• Serves as the first point of contact for student advising through walk-in and scheduled appointments, email, phone, and video conferencing as relevant. 
• Assists students with identifying, navigating, and accessing student resources and campus services. 
• Helps provide traditional campus resources and services to nontraditional students in online master’s programs.

25% Events

Plans and implements the following events, working with relevant faculty, staff and students to manage and maintain each event: 

• Lead coordinator for the Capstone Showcases for online degree programs (MIDS and MICS), up to three times a year (Spring, Summer and Fall).
• Assist and support with new student orientation planning for all degree programs.
• Assist and support with the planning of Immersion and other school wide programs throughout the year.

25% Data and Process Management

Primary coordinator for the following processes each semester:

• Working with campus departments, manage degree audit and conferral for I School degree programs.
• Advise and assist with re-enrollment applications for online degree programs, up to three times a year, including communication with students on process, managing the online application forms, updating student records, and other follow-ups as needed.
• Advise and assist Sr Director of Student Affairs on the following for each semester: Incomplete grades, academic probation, and other ongoing student performance issues.
• Advise and assist with the I School Data Science Certificate, providing support with the application, student communication, and certificate confirmation process.

20% Student Communication

• Primary manager of main Student Affairs email inbox.
• Reviews, assigns and coordinates student requests from the Student Affairs inbox to relevant staff members, arrange follow ups and meeting appointments as necessary.

5% Development

• Develop and participate in staff development, including working on special programs as assigned, attending classes which will enhance expertise in job areas, serve on departmental and campus-wide committees as appropriate, and participate in activities that enhance the campus community and/or larger community to further University service.

Required Qualifications

• Bachelor's degree in related area and / or equivalent experience / training.
• Experience counseling full time and part time graduate students.
• Knowledge of advising and counseling techniques.
• Strong preference for experience working with students in an online degree-granting program.
• Knowledge of University processes and procedures.
• Interpersonal skills. Multicultural competencies; ability to work with diverse populations.
• Skills in service orientation, active listening, critical thinking.
• Ability in problem identification, reasoning.
• Ability to multi-task, verbal communication, written communication, organization.

Preferred Qualifications

• Knowledge of University-specific computer application programs and pertinent databases.
• Experience in supporting online degree programs preferred.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities.  Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities.  The University reserves the right to make employment contingent upon successful completion of the background check.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. 

The budgeted salary or hourly range that the University reasonably expects to pay for this position is $54,400 – $73,100, not to exceed $91,800. This is a 100% FTE career position eligible for full benefits.

How to Apply

You may also go to https://careerspub.universityofcalifornia.edu and search for Job ID #57640.

The first review date for this job is August 24, 2023. The position will remain open until filled.

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world’s leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu

About the School of Information

The School of Information is a graduate research and education community committed to expanding access to information and to improving its usability, reliability, and credibility while preserving security and privacy. Our multi-disciplinary faculty conduct research in the development of user-friendly interfaces, new approaches to security and privacy, and exploration of the role of technology in developing regions.

We offer three professional master’s degrees and an academic doctoral degree. Our MIMS program trains students for careers as information professionals and emphasizes project-based learning. Our MIDS and MICS programs are online degrees designed for working professionals with career goals in the emerging field of Data Science and Cybersecurity, respectively. Our Ph.D. program equips scholars to develop solutions and shape policies that influence how people seek, use, and share information.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

For the complete University of California nondiscrimination and affirmative action policy, please see the University of California Discrimination, Harassment, and Affirmative Action in the Workplace policy.