Student Affairs Coordinator

The School of Information seeks a Student Affairs Coordinator.

The Student Affairs Coordinator position involves a wide range of student services duties and responsibilities for an academic department/school/college or organization. Provides assistance to the dean/chair, faculty, and students in academic advising, recruitment, admissions, financial aid, the evaluation and awarding of fellowships and block grant funds, student orientation and events, career counseling, and related programs.

Key Responsibilities

30% — Academic Advising: Applying professional Student Services concepts, provides a full range of student services to graduate students in programs at the School of Information.

  • Delivers advice and assistance to students on academic and degree progress, major requirements, and course selection, schedule, and sequencing.
  • Serves as the first point of contact for student advising through walk-in and scheduled appointments, email, phone, and video conferencing as relevant.
  • Assists students with identifying, navigating, and accessing student resources and campus services.
  • Helps provide traditional campus resources and services to nontraditional students in online master’s programs.

25% — Data and Process Management: Primary coordinator for the following processes each semester:

  • Re-enrollment applications for online degree programs, up to three times a year, including communication with students on process, managing the online application forms, updating student records, and other follow-ups as needed
  • Working with campus departments, manage degree audit and conferral for I School degree programs
  • Advise and assist Sr Director of Student Affairs on the following for each semester: Incomplete grades, academic probation, and other ongoing student performance issues
  • Advise and assist with the I School Data Science Certificate, providing support with the application, student communication, and certificate confirmation process.

20% — Events: Plans and implements the following events, working with relevant faculty, staff and students to manage and maintain each event:

  • Lead coordinator for the Capstone Showcases for online degree programs (MIDS and MICS), up to three times a year (Spring, Summer and Fall).
  • Assist and support with new student orientation planning for all degree programs.
  • Assist and support with Immersion program planning.

20% — Student Communication:

  • Primary manager of main Student Affairs email inbox.
  • Reviews, assigns and coordinates student requests from the Student Affairs inbox to relevant staff members, arrange follow ups and meeting appointments as necessary.

5% — Development: Develop and participate in staff development, including working on special programs as assigned, attending classes which will enhance expertise in job areas, serve on departmental and campus-wide committees as appropriate, and participate in activities that enhance the campus community and/or larger community to further University service.

    Required Qualifications

    • Experience counseling full time and part time graduate students.

    • Strong preference for experience working with students in an online degree-granting program.

    • Knowledge of advising and counseling techniques.

    • Knowledge of University processes and procedures.

    • Understanding of University rules and regulations.

    • Interpersonal skills. Multicultural competencies; ability to work with diverse populations.

    • Skills in service orientation, active listening, critical thinking.

    • Ability in problem identification, reasoning.

    • Ability to multi-task, verbal communication, written communication, organization.

    • Bachelors degree in related area and/or equivalent experience/training.

    Preferred Qualifications

    • Knowledge of University-specific computer application programs and pertinent databases.

    • Experience in supporting online degree programs preferred.

    Conviction History Background

    This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

    Salary & Benefits

    For information on the comprehensive benefits package offered by the University visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html.

    The hourly salary range designated for this position is $23.00 – $32.00.. Starting salary will be commensurate with experience.


    How to Apply

    You may also go to https://careerspub.universityofcalifornia.edu and search for Job ID #24394.

    First review date for this job is October 6, 2021.


    About Berkeley

    At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

    The University of California, Berkeley, is one of the world’s leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

    We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

    About the School of Information

    The School of Information (I School) advances knowledge and practice everywhere humans interact with digital technologies. Through interdisciplinary research and teaching we are committed to expanding access to information and to improving its usability, reliability, and credibility while preserving security and privacy. Our faculty conduct research in human-computer interaction (HCI), security and privacy, applied data science, and technology in developing regions.

    We currently offer three professional master's degrees and an academic doctoral degree. Our Master of Information Management and Systems (MIMS) program trains students for careers as information professionals and emphasizes project-based learning. Our Master of Information and Data Science (MIDS) program is an online degree designed for working professionals with career goals in the emerging field of data science. The newly launched Master of Information and Cybersecurity (MICS), also offered online, offers a holistic approach to cybersecurity and prepares students for professional careers in cybersecurity. Our Ph.D. program equips scholars to develop solutions and shape policies that influence how people seek, use, and share information.

    The I School is home to several important centers, including the Center for Long-Term Cybersecurity (CLTC), the Center for Technology, Society and Policy (CTSP), and the BioSENSE Lab. The CLTC was established in 2015 with a $15M grant from the William and Flora Hewlett Foundation to support the building of a new field of cybersecurity research that is multi-disciplinary and global in scope. CTSP is a multidisciplinary research and design/build center focused on emergent social and policy issues of technology. The BioSENSE Lab is a socio-physiological computing initiative that brings together a multi-disciplinary team to work on the future of biosensing and bio signaling.

    Equal Employment Opportunity

    The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

    For the complete University of California nondiscrimination and affirmative action policy see: http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct

    Last updated:

    September 23, 2021