Publications By AuthorRobert Glushko
Designing Service Systems by Bridging the 'Front Stage' and 'Back Stage'
2009
Robert J. Glushko and Lindsay Tabas, "Designing Service Systems by Bridging the 'Front Stage' and 'Back Stage'". Information Systems and E-Business Management, Vol 7, No 4, pp 407-427, September 2009.
Seven Contexts for Service System Design
2009
Robert J. Glushko, "Seven Contexts for Service System Design", in Maglio, P. P., Kieliszewski, C, & Spohrer, J. Handbook of Service Science, New York: Springer, 2009.
Bridging the 'Front Stage' and 'Back Stage' in Service System Design
2009
Robert J. Glushko, Lindsay Tabas, "Bridging the 'Front Stage' and 'Back Stage' in Service System Design," hicss, pp.106, Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008), 2008
Document Design Matters
2008
Erik Wilde and Robert J. Glushko, "Document Design Matters", Communications of the ACM, 51(10):43–49, October 2008.
XML Fever
2008
Erik Wilde and Robert J. Glushko, XML Fever, Communications of the ACM, 51(7):40–46, July 2008 (DOI 10.1145/1364782.1364795)
Categorization in the Wild
2008
Robert J. Glushko, Paul Maglio, Teenie Matlock, and Lawrence Barsalou. "Categorization in the Wild". Trends in Cognitive Sciences, 12(4): 129-135, April 2008.
Designing a Service Science Discipline with Discipline
2008
Robert J. Glushko, "Designing a Service Science Discipline with Discipline". IBM Systems Journal, 47(1): 15-27, 2008
Document Engineering: Analyzing and Designing the Semantics of Business Service Networks
2005
Document Engineering: Analyzing and Designing the Semantics of Business Service Networks IEEE EEE05 International Workshop on Business Services Networks. Hong Kong (2005, March).
Document Engineering: Crossing the Data/Document Chasm in Information Modeling
2005
Document Engineering: Crossing the Data/Document Chasm in Information Modeling
Document Engineering and User-Centered Design XML.GOV XML Community of Practice
2005
Document Engineering and User-Centered Design XML.GOV XML Community of Practice. Washington DC (2005, May).
Document Engineering: Designing Documents for Transactions and Web Services OASIS Technical Symposium
2005
Document Engineering: Designing Documents for Transactions and Web Services OASIS Technical Symposium, New Orleans, LA (2005, April).
Document Engineering at UC Berkeley
2005
Document Engineering at UC Berkeley AIIM Executive Summit, Sonoma, CA (2005, September).
Document Engineering: Models, Tools, and Artifacts for Crossing the Data/Document Divide
2005
Document Engineering: Models, Tools, and Artifacts for Crossing the Data/Document Divide. Washington DC XML Users' Group. Washington DC (2005, May).
Document Engineering: Designing Documents for Transactions and Web Services
2005
Document Engineering: Designing Documents for Transactions and Web Services. IDEAlliance XML 2005 Conference, Atlanta, GA (2005, November).
Modeling Methods and Artifacts for Crossing the Data/Document Divide
2005
Modeling Methods and Artifacts for Crossing the Data/Document Divide. IDEAlliance XML 2005 Conference, Atlanta, GA (2005, November).
Architecture evolution of an application: Center in a Box
2005
Architecture evolution of an application: Center in a Box. Proceedings of IDEAlliance XML 2005 Conference, November 2005. (co-authored with Mano Marks, Christine Jones, and Chitra Madhwacharyula)
Document Engineering: Analyzing and Designing the Semantics of Business Service Networks
2005
Document Engineering: Analyzing and Designing the Semantics of Business Service Networks. IEEE EEE05 International Workshop on Business Services Networks, March 2005 (co-authored with Tim McGrath)
DOCUMENT ENGINEERING: Analyzing and Designing Documents for Business Informatics and Web Services
2005
DOCUMENT ENGINEERING: Analyzing and Designing Documents for Business Informatics and Web Services. MIT Press, 2005 (with Tim McGrath)
Modeling Methods and Artifacts for Crossing the Data/Document Divide
2005
Modeling Methods and Artifacts for Crossing the Data/Document Divide. Proceedings of IDEAlliance XML 2005 Conference, November 2005.
Document Engineering IBM Symposium on Services Science
2004
Document Engineering IBM Symposium on Services Science IBM T. J. Watson Research Center. Hawthorne, NY (2004, May).
Model-driven Application Design for a Campus Calendar Network
2004
Model-driven Application Design for a Campus Calendar Network. Proceedings of IDEAlliance XML 2004 Conference, November 2004. (co-authored with A. Bloodworth)
Document Engineering for Web Services and E-Business
2003
Document Engineering for Web Services and E-Business. Software Development Forum WSXB SIG. San Francisco, CA (2003, February).
Document Engineering for Web Services and E-Business
2003
Document Engineering for Web Services and E-Business. IBM T. J. Watson Research Center. Hawthorne, NY (2003, March).
Document Engineering Symposium on The Coevolution of Technology-Business Innovations
2003
Document Engineering Symposium on The Coevolution of Technology-Business Innovations. IBM Almaden Research Center, San Jose, CA (2003, September).
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