Publications

The Discipline of Organizing 2013
Glushko, Robert J., "The Discipline of Organizing," Bulletin of the Association for Information Science and Technology, 40(1), October-November 2013
The Discipline of Organizing 2013

Glushko, Robert J. (editor). The Discipline of Organizing. MIT Press, 2013

Kenya's IT-Enabled Services and Employment Consequences of Offshore Linkages 2013

Bob Bell. “Kenya's IT-Enabled Services and Employment Consequences of Offshore Linkages.” in The Oxford Handbook of Offshoring and Global Employment, Ashok Bardhan, Dwight M. Jaffee, and Cynthia A. Kroll, eds. Oxford University Press. (2013)

Substituting Information for Interaction: A Framework for Personalization in Service Encounters and Service Systems 2012

Robert J. Glushko, Karen Joy Nomorosa. “Substituting Information for Interaction: A Framework for Personalization in Service Encounters and Service Systems.” Journal of Service Research (in press; published online 31 October 2012)

MobileWorks: Designing for Quality in a Managed Crowdsourcing Architecture 2012

Anand Kulkarni, Philipp Gutheim, Prayag Narula, David Rolnitzky, Tapan Parikh, and Bjoern Hartmann, “MobileWorks: Designing for Quality in a Managed Crowdsourcing Architecture”, IEEE Internet Computing, September-October 2012

Observing the User Experience, Second Edition: A Practitioner's Guide to User Research 2012

Elizabeth Goodman, Mike Kuniavsky, and Andrea Moed. Observing the User Experience, Second Edition: A Practitioner's Guide to User Research. Morgan Kaufmann (2012).

Ascent of the A-Word: Assholism, the First Sixty Years 2012
Geoffrey Nunberg. Ascent of the A-Word. New York: PublicAffairs. (2012)
The Cutting Edge of Fun: Making Work Play at the New American School 2012
Christo Sims. The Cutting Edge of Fun: Making Work Play at the New American School. Ph.D. dissertation. Advisors: Paul Duguid and Jenna Burrell. University of California, Berkeley. 2012.
The Evolving Braid: An Ethnography of Technology Change in Uganda 2012

Melissa Densmore. The Evolving Braid: An Ethnography of Technology Change in Uganda. Ph.D. dissertation. Advisors: AnnaLee Saxenian & John Chuang. University of California, Berkeley. 2012.

Essays on the Economic Impacts of Mobile Phones in Sub-Saharan Africa 2012
Joshua Blumenstock. Essays on the Economic Impacts of Mobile Phones in Sub-Saharan Africa. Ph.D. dissertation. Advisor: AnnaLee Saxenian. University of California, Berkeley. 2012.
The political life of information: “Information” and the practice of governance in India 2011
Janaki Srinivasan. The political life of information: “Information” and the practice of governance in India. Ph.D. dissertation. Advisor: AnnaLee Saxenian. University of California, Berkeley. 2011.
Making Art, Creating Infrastructure: deviantART and the Production of the Web 2011
Dan Perkel. Making Art, Creating Infrastructure: deviantART and the Production of the Web. Ph.D. dissertation. Advisor: Nancy Van House. University of California, Berkeley. 2011.
PIA Requirements and Privacy Decisionmaking in U.S. Government Agencies 2011

Bamberger, Kenneth A. and Mulligan, Deirdre K., "PIA Requirements and Privacy Decisionmaking in U.S. Government Agencies," in De Hert and Wright (eds.), Privacy Impact Assessments: Engaging Stakeholders in Protecting Privacy (2011)

Great by Choice: Uncertainty, Chaos, and Luck — Why Some Thrive Despite Them All 2011

Jim Collins and Morten T. Hansen. Great by Choice: Uncertainty, Chaos, and Luck — Why Some Thrive Despite Them All. HarperBusiness (October 2011).

Doctrine for Cybersecurity 2011

Deirdre K. Mulligan & Fred B. Schneider, "Doctrine for Cybersecurity", Dædalus, the Journal of the American Academy of Arts & Sciences  140 (4)  Fall 2011.

Catalyzing Privacy: New Governance, Information Practices, and the Business Organization 2011

Bamberger, Kenneth A. and Mulligan, Deirdre K., "Catalyzing Privacy: New Governance, Information Practices, and the Business Organization," 33 Law & Policy (2011)

Hand waving and the real work of design 2011

Elizabeth Goodman. "Hand waving and the real work of design." interactions 18, 4 (July 2011), 40-44. (2011)

Personal Photography, Digital Technologies, and the Uses of the Visual 2011

Van House, N.A. (2011). Personal Photography, Digital Technologies, and the Uses of the Visual. Visual Studies 25:1.

Mobile Phone Tools for Field-Based Health care Workers in Low-Income Countries 2011

Brian DeRenzi, Gaetano Borriello, Jonathan Jackson, Vikram Sheel Kumar, Tapan S. Parikh, Pushwaz Virk and Neal Lesh, “Mobile Phone Tools for Field-Based Health care Workers in Low-Income Countries,” Mount Sinai Journal of Medicine, 78: 406–418, May 2011

Feminist HCI meets Facebook: Performativity and social networking sites 2011

Van House, N.A., Feminist HCI meets Facebook: Performativity and social networking sites. Interacting with Computers (2011)

Characterizing, Classifying, and Understanding Information Security Laws and Regulations: Considerations for Policymakers and Organizations Protecting Sensitive Information Assets 2011
David Bernard Thaw. Characterizing, Classifying, and Understanding Information Security Laws and Regulations: Considerations for Policymakers and Organizations Protecting Sensitive Information Assets. Ph.D. dissertation. Advisor: Deirdre Mulligan. University of California, Berkeley. 2011.
Deviant Globalization: Black Market Economy in the 21st Century 2011
Nils Gliman, Jesse Goldhammer, and Steven Weber, eds. Deviant Globalization: Black Market Economy in the 21st Century. Continuum Press, 2011
Software and Internet Law 2011
Mark A. Lemley, Peter S. Menell, Robert P. Merges, Pamela Samuelson, Brian W. Carver, Software and Internet Law, 4th Edition, Wolters Kluwer (2011).
Digital Media and Technology in Afterschool Programs, Libraries, and Museums 2011

Becky Herr-Stephenson, Diana Rhoten, Dan Perkel and Christo Sims. Digital Media and Technology in Afterschool Programs, Libraries, and Museums. Boston, Mass.: MIT Press. 96 pages. (2011)

An Ontology-Based Context Inference Service for Mobile Applications in Next-Generation Networks 2011
Philipp Gutheim. “An Ontology-Based Context Inference Service for Mobile Applications in Next-Generation Networks.” IEEE Communications Magazine, vol. 50, no. 1. (Jan 2011)