Publications

Americans Reject Tailored Advertising and Three Activities that Enable It 2009

Joseph Turow, Jennifer King, Chris Jay Hoofnagle, Amy Bleakley, and Michael Hennessy, "Americans Reject Tailored Advertising and Three Activities that Enable It" (September 29, 2009). Available at SSRN: http://ssrn.com/abstract=1478214

Search User Interfaces 2009

Marti A. Hearst. Search User Interfaces. Cambridge University Press. (2009)

Designing Service Systems by Bridging the 'Front Stage' and 'Back Stage' 2009
Robert J. Glushko and Lindsay Tabas, "Designing Service Systems by Bridging the 'Front Stage' and 'Back Stage'". Information Systems and E-Business Management, Vol 7, No 4, pp 407-427, September 2009.
Trust and Reputation: Introduction 2009
Cook, Karen S., Chris Snijders, Vincent Buskins, Coye Cheshire. 2009. "Trust and Reputation: Introduction." eTrust: Forming Relationships in the Online World. Karen S. Cook, Chris Snijders, Vincent Buskins, Coye Cheshire (Eds.) Russell Sage Foundation. Pp.1-12.
Assessing Trustworthiness in Providers of Online Goods and Services 2009
Cook, Karen S., Coye Cheshire, Alexandra Gerbasi and Brandy Aven. 2009. "Assessing Trustworthiness in Providers of Online Goods and Services." eTrust: Forming Relationships in the Online World. Karen S. Cook, Chris Snijders, Vincent Buskins, Coye Cheshire (Eds.) Russell Sage Foundation. Pp. 189-214.
Order, Coordination and Uncertainty 2009
Cheshire, Coye and Judd Antin. 2009. "Order, Coordination and Uncertainty." eTrust: Forming Relationships in the Online World. Karen S. Cook, Chris Snijders, Vincent Buskins, Coye Cheshire (Eds.) Russell Sage Foundation. Pp. 266-291.
eTrust: Forming Relationships in the Online World 2009
eTrust: Forming Relationships in the Online World. 2009. Karen S. Cook, Chris Snijders, Vincent Buskins, Coye Cheshire (Eds.) New York: Russell Sage Foundation.
Location Concepts for the Web 2009
Martin Kofahl and Erik Wilde, "Location Concepts for the Web". In: Irwin King and Ricardo Baeza-Yates (Editors), Weaving Services and People on the World Wide Web, pp. 147–168, Springer, Heidelberg, Germany. (August 2009)
An Examination of Language Use in Online Dating Profile 2009
Nagarajan, M. and Hearst, M.A., "An Examination of Language Use in Online Dating Profiles", Proceedings of the 3rd International Conference on Weblogs and Social Media, AAAI Press (2009).
Blogging Together: An Examination of Group Blogs 2009
Hearst, M.A. and Dumais, S. "Blogging Together: An Examination of Group Blogs", Proceedings of the 3rd International Conference on Weblogs and Social Media, AAAI Press (2009).
Legally Speaking: The dead souls of the Google book search settlement 2009
Pamela Samuelson, "Legally Speaking: The dead souls of the Google book search settlement" Communications of the ACM, Vol. 52, No. 7, pp. 28-30. (2009)
Proceedings of the 10th ACM Conference on Electronic Commerce 2009
J. Chuang, L. Fortnow, P. Pu, eds., Proceedings of the 10th ACM Conference on Electronic Commerce, ACM, July 2009.
Exploring Digital Content in the Age of Peer-to-Peer 2009
P. Laskowski, J. Ubois, D. Marvit, J. Chuang. Exploring Digital Content in the Age of Peer-to-Peer, 2009 Workshop on the Economics of Networks, Systems, and Computation (NetEcon 2009), July 2009.
Seven Contexts for Service System Design 2009
Robert J. Glushko, "Seven Contexts for Service System Design", in Maglio, P. P., Kieliszewski, C, & Spohrer, J. Handbook of Service Science, New York: Springer, 2009.
Opening Up Learning: >From Spaces to Environments 2009

Educause Learning Initiative Advisory Board, "Opening Up Learning: >From Spaces to Environments", Educause Review 44:3 (May/June 2009), pp. 62-63

Collaboration: How Leaders Avoid the Traps, Create Unity, and Reap Big Results 2009

Morten T. Hansen. Collaboration: How Leaders Avoid the Traps, Create Unity, and Reap Big Results.  Cambridge, Mass.: Harvard Business Press. (2009)

The Years of Talking Dangerously 2009
Geoffrey Nunberg. The Years of Talking Dangerously. PublicAffairs. (2009)
Online Ad Auctions 2009
Hal R. Varian. "Online Ad Auctions." American Economic Review, 99(2): 430
The Field Site as a Network: A Strategy for Locating Ethnographic Research 2009

Jenna Burrell. "The Field Site as a Network: A Strategy for Locating Ethnographic Research". Field Methods 21:2, p.181-199 (May 2009).

Tangible message bubbles for children's communication and play 2009
Kimiko Ryokai, Hayes Raffle, Andy Brooks. "Tangible message bubbles for children's communication and play". In Proceedings of the 27th international Conference Extended Abstracts on Human Factors in Computing Systems (Boston, MA, USA, April 04 - 09, 2009). CHI EA '09. ACM, New York, NY, 4597-4602. (2009)
Multimodal programming environment for kids: a 'thought bubble' interface for the Pleo robotic character 2009
Kimiko Ryokai, Michael Jongseon Lee, Jonathan Micah Breitbart. "Multimodal programming environment for kids: a 'thought bubble' interface for the Pleo robotic character". In Proceedings of the 27th international Conference Extended Abstracts on Human Factors in Computing Systems (Boston, MA, USA, April 04 - 09, 2009). CHI EA '09. ACM, New York, NY, 4483-4488. (2009)
Feeds as Query Result Serializations 2009
Erik Wilde, "Feeds as Query Result Serializations" (April 8, 2009). School of Information. Paper 2009-030. http://repositories.cdlib.org/ischool/2009-030
The Impact of Digital Scholarship on Research Libraries 2009

Clifford A. Lynch, "The Impact of Digital Scholarship on Research Libraries", The Journal of Library Administration 49:3 (April 2009), pp. 227-244.

A comparative study of speech and dialed input voice interfaces in rural India 2009
Neil Patel, Sheetal Agarwal, Nitendra Rajput, Amit Nanavati, Paresh Dave and Tapan S. Parikh, "A Comparative Study of Speech and Dialed Input Voice Interfaces in Rural India", Proceedings of the 27th international conference on Human factors in computing systems, ACM, New York, NY (2009)