In today's increasingly digitized world, consumers share data in unprecedented ways. This Social Data Revolution represents a deep shift in how people make purchasing and lifestyle choices.
I advise companies that want to embrace this new reality of social data. Together, we design interactive platforms and real-time systems that empower them and their customers to make better decisions. As Amazon's chief scientist, I helped create the firm's data strategy and customer-centric culture.
For the last 20 years, I have worked with global clients including Alibaba, Best Buy, Goldman Sachs, Lufthansa, SAP, SingTel, Thomson Reuters, and the World Economic Forum, as well as with many successful and exciting startups. In workshops and corporate seminars, I help clients define customer-centric metrics of engagement and design incentives that inspire users to create and share. I take pride in the co-creation of innovative products and business models that are anchored in a solid data strategy.
I teach at Stanford University and UC Berkeley, direct the Social Data Lab, and speak at corporate events and top conferences around the globe. I received my Ph.D. in Physics from Stanford University after studying in Germany and Cambridge, UK. I live in San Francisco and Shanghai.
PhD in Physics & MS in Physics, Stanford University, 1986-1991
Diplom-Physiker, Bonn University, 1983-1986
Graduate coursework in Physics and Philosophy, Trinity College, 1982-1983
BS in Electrical Engineering and Physics, Karlsruhe University, 1979-1982