272. Qualitative Research Methods for Information Systems and Management

This course will focus upon the use of qualitative methods for research about information technologies. Methods including interviewing, focus groups, participant observation and ethnography will be taught and practiced. Significant qualitative research findings about the social impact of information technologies will be read, to analyze what we know about IT thus far, how we know it, and as models of theories and methods for future research. Frequent field exercises will be assigned to develop qualitative research skills and best practices, but the primary assignment will be to engage in a substantial fieldwork project. Methods covered will include video if grant support or other budget resources are found.