Info 225. Managing in Information-Intensive Companies

Course Description: 

This course focuses on managing people in information-intensive firms and industries, such as information technology industries. Students who seek careers in these industries will soon be asked to manage people, teams, departments, and units. They need to learn how to manage. However, managing is sometimes very different in these settings: Employees are highly educated; work is more fluid; teamwork and collaboration are essential; and external situations and strategies change rapidly. For these reasons several management principles born in a traditional manufacturing era no longer apply. In particular, the old style of “command and control” needs to give way to more distributed ways of work, with significant consequences for how managers need to manage. Of course, some universal management principles apply no matter what circumstance.

While we will cover these universal management principles in this course, we will pay particular attention to management issues that are highly relevant in information-intensive settings. Topics to be covered will likely include: managing knowledge workers; managing teams (incl. virtual ones); collaborating across disparate units, giving and receiving feedback; managing the innovation process (incl. in eco-systems); managing through networks; and managing when using communication tools (e.g., tele-presence). The course will rely heavily on cases as a pedagogical form.

May not be taken for credit if student has previously taken INFO 290, Section 1 (Spring 2009) or Section 6 (Fall 2009)

This course satisfies the Management of Information Projects & Organizations requirement.

Units: 
3
Prerequisites: 
None

Course History

Fall 2014
| Details
Spring 2014
| Website | Details
Spring 2013
| Website | Details
Fall 2011
| Website | Details
Fall 2010
| Website | Details