Info 210
The Information and Services Economy
3 units
Course Description
Three hours of lecture per week. An introduction to services science — a new, interdisciplinary field that combines social science, business, and engineering knowledge needed for organizations (private, public, or nonprofit) to succeed in the shift to the service and information-based economy. A survey of (1) the historical, economic, and theoretical foundations of the rise of the service economy, (2) the analysis and design of services, (3) the technology and implementation of services, and (4) the delivery of services.
Prerequisites
Signing Up for I School Classes
Instructions for Berkeley undergrads, graduate students, and community members