Admissions and Financial Assistance Coordinator

This position has been filled.

The School of Information has a complex admissions and financial aid operation with three distinct graduate degree programs. Each of these programs has its own unique target audience, degree objective, and curricular requirements. Each has a unique admissions cycle and admissions review process and committee.  The Ph.D. and MIMS degrees use the Graduate Division admissions collection system, JAZZEE.  The MIDS degree is offered in collaboration with a third party vendor and utilizes their admissions system. Each degree has a unique fellowship program combining departmentally restricted funds, teaching appointments, grants and access to federal financial aid.

The Admissions and Financial Assistance Coordinator is critical to keeping our admissions operations running smoothly – providing excellent customer service to our applicants and simultaneously meeting all internal deadlines and conforming to all relevant campus policies and guidelines. This position also coordinates and implements admissions recruitment, yield and financial aid programs and events. In addition, this position will coordinate the I School fellowship programs for all three degree populations and liaise with the campus Financial Aid and Scholarship Office.

The first review date for this job is January 22, 2015.

Responsibilities

Admissions

  • Provides substantive information on admissions requirements, degree programs and curricula, financial aid and career opportunities.

  • Responds to inquiries from prospective students regarding entrance requirements, application procedures, financial aid availability, etc. Oversees prospective student visitation program. Maintains admissions websites.

  • Coordinates and performs recruitment activities, including representing the School at admissions events and other forums, online chats and webinars. Helps to manage student admissions representative and other volunteers in these efforts.

  • Coordinates application processing for the three degree programs. Evaluates prerequisite coursework. Manages the applicant database. Manages the flow of applications to Admissions Committee members.

  • Assists with marketing efforts, including email communications, newsletters, social media and other initiatives.

  • Exercises professional judgment in reviewing, evaluating, interviewing and recommending applicants for admission using established guidelines. Consults with experienced level staff or faculty when reviewing more complex applications.

  • Oversees Graduate Division admissions recommendation process. Working independently and with our partner vendor, ensures timely and complete receipt of newly admitted student application materials and all consecutive enrollment requirements.

  • Serves as liaison to Graduate Division and the Graduate Admissions Office.

  • Under guidance of admissions director, oversees admissions yield events and activities. Responsible for planning and execution of MIMS New Admits Day, PhD new admit visits. New Admit / Student Matching, yield email communication and other yield initiatives. Reviews and updates New Admit materials on the intranet.

  • Manages part-time admissions support assistant in application coordination, admission decision processing and other administrative duties as assigned.

Financial Aid & Fellowships

  • Advise prospective and current students on matters related to financing their education.

  • Serve as liaison to the Graduate Division Fellowships Office and the Financial Aid and Scholarships Office.

  • Works with director of admissions to administer PhD funding packages comprising of fellowships and teaching and research appointments.

  • Works with director of admissions to administer MIMS fellowships programs, including the non-profit internship grant.

  • Manages GLACIER submissions for international students.

  • Performs needs analysis and assesses eligibility.

  • Researches new scholarship opportunities and makes recommendations for new aid programs within the School.

Campus & External Relations

  • Network with centralized offices on campus in an effort to provide students with greater access to information and resources.

  • Network with peers on campus to learn best practices.

Administrative

  • Update and edit website content related to prospective students and financial aid.

  • Provide data for annual reports as needed.

  • Provide back-up support to other admissions and student affairs functions as needed..

Required Qualifications

  • Minimum 2 to 5 years working in higher education.

  • Ability to multi-task in a fast-paced department, work under multiple deadlines and have the ability to prioritize workflow in a logical manner to meet strict and important deadlines.

  • Strong attention to detail.

  • Ability to use tact and diplomacy.

  • Excellent customer service skills and interpersonal skills. Multicultural competencies; enthusiastic about working with diverse populations.

  • Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.

  • Ability to develop original ideas to solve problems and not deterred by ambiguity. Ability to be resourceful, creative, innovative, and flexible.

  • Excellent active listening skills. Ability to give and receive objective behavioral feedback.

  • Outstanding written and oral communication.

Preferred Qualifications

  • Knowledge of University-specific computer application programs and proficiency with applications such as CARS, DB2, TeleBears and BearFacts.

  • Proficiency with Windows applications, Adobe, bCal and Microsoft Access, Excel, and Word. Salesforce CRM experience a plus.

  • Working knowledge of UC Berkeley and the ability to interpret policies and procedures to prospective applicants and the public.

  • Working knowledge of Berkeley academic programs, including curricula, admissions requirements and financial aid programs.

This position has been designated as sensitive and may require a Criminal Background Check. We reserve the right to make employment contingent upon successful completion of a Criminal Background Check.

This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.

Salary & Benefits

For information on the comprehensive benefits package offered by the University visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

The hourly range designated for this position is $20.74 – $31.66; starting salary will be commensurate with experience.

How to Apply

Apply here, or go to jobs.berkeley.edu and search for position #21025.

Please submit your cover letter and resume as a single attachment when applying.

About Berkeley

The University of California, Berkeley, is one of the world’s most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic, and social value in California, the United States, and the world. Berkeley’s culture of openness, freedom and acceptance — academic and artistic, political and cultural — make it a very special place for students, faculty, and staff.

Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.

About the School of Information

The School of Information (I School) is Berkeley’s newest professional school. It has established a global presence and continues to strive to be the preeminent School of Information. It is an intellectual community with academics, students, and others excited about the rapid spread of information and related technologies and methodologies. The I School provides the means to understand, organize, and manage information on multiple levels in society and is multidisciplinary in its approach. Social scientists and technologists work together to address the challenges posed for organizations and society by information ubiquity and abundance.

We offer two professional master’s degrees and an academic doctoral degree. Our MIMS program trains students for careers as information professionals and emphasizes project-based learning. Our MIDS program is an online degree designed for working professionals with career goals in the emerging field of Data Science. Our Ph.D. program equips scholars to develop solutions and shape policies that influence how people seek, use, and share information.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

For the complete University of California nondiscrimination and affirmative action policy see http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct

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Last updated:

February 17, 2016